Q & A

Referring Physicians

Ask your PCP or your specialist for a physician they recommend. Doctors often refer to each other and may know which OB/GYN would be best for your personality and healthcare needs. This is typically not based on your insurance but rather knowledge of skill and excellence. Patients should always check with their insurance to ensure they physician or facility they are using is participating with their plan.


Word-of-mouth is an excellent referral tool and a good place to begin. Ask your friend specifics as to why they choose this physician and what would they have done differently in selecting this physician or group. It is very important to do your own research to make the best selection that meets your needs. Rely on your own intuition by trusting yourself.

How do I research a physician?

The Texas Medical Board, which is the licensing board for our physicians as well as physicians who practice in Texas – will help to answer your questions about the credentials for a physicians. This information is public to help you to select a physician with a current license and to learn what if any allegations have been made against this physician.

Are all of your physicians board certified?

Yes, our physicians are all Board Certified by the American Board of Obstetrics and Gynecology. Board certified means the OB/GYN is fully credentialed and have passed an exam that is representative to their experience and academic study. Our physicians, in addition, take continuous education to keep updated on their field and to continually learn.

What types of physicians are trained to take care of pregnant women?

Linda Burke-Galloway, M.D., MS, FACOG shared the following with her readers "Five types of healthcare professionals are trained to take care of pregnant women: obstetrician-gynecologists (ob/gyn’s), maternal-fetal-medicine-specialists (MFM’s), family practice physicians, certified nurse-midwives (CNMs) and direct-entry midwives. The first three specialists have completed residency training programs. OB/GYN’s and MFM’s are trained to perform cesarean sections in the event of emergencies, whereas most family practice physicians are not. MFM’s have received additional fellowship training to manage high-risk pregnancies.

Certified nurse-midwives are nurses who have graduated from a nurse-midwifery program, have passed a national certification exam and usually have advanced degrees. They can attend normal and uncomplicated deliveries, provide prenatal care, attend to women during labor and births in hospitals or birthing centers and give postpartum care, including family planning services. Most states require CNM’s to have a formal relationship with a physician who is usually but not necessarily an OB/GYN. If you select a CNM as your healthcare provider, prior to your delivery, I strongly encourage you to meet the OB/GYN who is covering the CNM and check the physician’s credentials.

Direct-entry midwives are not nurses, but people who assist with home births outside of a hospital. If you are considering giving birth at home, understand that if you encounter a complication that requires hospitalization, a direct-entry-midwife does not have hospital privileges to facilitate your admission.

After you have verified a practitioner’s professional information, speak to the labor and delivery nursing staff at your local hospital. Most labor and delivery nurses are women and mothers who have personally witnessed every obstetrical emergency imaginable. Their opinions are invaluable. They have seen the doctors at their most vulnerable moments, particularly when they are under stress. They know which providers:

  • respond when they are paged.
  • make rounds on their patients by performing bedside evaluations of patients each day they are hospitalized.
  • are approachable.
  • are thorough.
  • respond to emergencies in a timely manner.

Interview both your prospective provider and his or her office staff to make certain that your goals are aligned. These are important questions to ask:

  • How many patients are scheduled per day? More than 30 patients scheduled in a day is a possible indication that you might not receive the time and attention you deserve.
  • What happens if you lose your insurance while pregnant? Will the practice accept state-funded programs such as Medicaid? You do not want to be in a position to look for a new care provider at the eleventh hour of your pregnancy.
  • Is your provider trained to handle unexpected birth complications such as shoulder dystocias, vaginal bleeding or fetal distress? If you have a family practitioner or CNM, how long will it take the OB/GYN to arrive if you need an emergency C-section?"

NOTE: Each of our physicians communicate daily about a patient they may have seen at the hospital while they are on call. Our four physician staff are all board certified and well trained. In surgeries they have partnered with each other and rely on each other’s strengths and academic training. Many of the hospital nurses in the maternity section have selected our physicians to deliver their babies – we must be doing something right.

I have been hearing about the daVinci surgery how do I find a physician that is trained in this?

The daVinci Surgery website provides the reader with a vast amount of information on the training physicians receive to perform this type of surgery. Dr. Renee Chan was the first physician in McKinney/Allen/Frisco area to be trained and performing this surgery. All of our physicians are now trained and operating in both hospitals where they are on staff.

Do you have certain healthcare concerns such as high blood pressure, obesity, etc?

Our physicians have seen many patients who experience a number of high risk factors.

Do you prefer a male or female physician?

We have four physicians at our practice – two men and two women – as to give you a choice. We value the choice and choices a patient makes in selecting a physician to help partner with their health care needs.

When do I need an OB and when do I need a GYN?

Our physicians are OB’s and GYN’s. An OB will be needed if you become pregnant and need a physician during your pregnancy – a GYN is needed for all other women healthcare issues – they will be there before and after you are pregnant.